For companies · Step 1
Post request
Companies submit a short brief with product context, testing goals, target flows, timeline, and assistive technology priorities.
Navigated to How it works
How it works
How Alana Works
Alana is an accessibility testing marketplace that connects companies and consultancies with vetted testers who bring lived experience using assistive technology. Instead of relying only on automated scans or one-size-fits-all audits, Alana focuses on practical testing performed by people who use tools like screen readers, keyboard navigation, magnification, and other assistive technology in daily workflows. The process is designed to be direct: companies post scoped testing requests, Alana matches the request with relevant testers, and teams receive structured findings they can prioritize and fix. On the tester side, people create profiles around capabilities and availability, get matched to suitable paid opportunities, and deliver evidence-based findings. This creates a repeatable marketplace workflow that improves product quality while ensuring lived experience is part of accessibility decision-making.
Marketplace model
Two-sided matching
Companies pay per engagement, and testers get paid per job based on scope and complexity.
Vetted testers
Profiles are reviewed for lived experience, real assistive technology usage, and communication quality.
Structured output
Findings are normalized into consistent formats so teams can triage and fix quickly.
For companies · Step 2
Get matched
Alana matches each request with vetted testers based on lived experience, assistive technology usage, domain familiarity, and availability.
For companies · Step 3
Receive findings
Teams receive structured, actionable findings with WCAG references, reproducible steps, severity, and implementation notes.
For testers · Step 1
Create profile
Testers describe their assistive technology setup, testing strengths, language, timezone, and preferred project scope.
For testers · Step 2
Get matched
Alana sends relevant opportunities that align with a tester's lived experience and real tool usage.
For testers · Step 3
Do the work
Testers complete scoped tasks, capture barriers, and submit findings through a consistent reporting workflow.
What happens during and after a testing engagement
Once matching is complete, Alana provides clear expectations for both sides. Companies know which journeys are under review, which assistive technology combinations are represented, and when to expect delivery. Testers know what is in scope, how to report observations, and what evidence helps teams move from issue discovery to remediation.
Findings are built to support real product cycles. Each issue can include affected user journey, environment details, barrier description, suggested reproduction path, and relevant WCAG references. This helps engineering, design, and QA teams align around concrete work instead of debating whether an issue is actionable.
Alana is intentionally practical. The goal is not to replace internal accessibility experts or formal compliance programs. The goal is to make high-quality lived-experience testing easier to access, easier to repeat, and easier to operationalize in sprint-based delivery environments. Companies can run one focused engagement before a release, set up recurring coverage for critical workflows, or use Alana to complement internal and consultancy-led accessibility efforts.
For testers, the value is clarity and paid opportunities that respect expertise. Work is scoped, communication is structured, and contributions are tied directly to improving digital products for users who depend on assistive technology. Over time, repeated engagements create stronger matching, better quality signals, and a healthier accessibility testing marketplace for both supply and demand.